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Terms and Conditions

Last Updated: 01/26/2026

Welcome to Dragonstone Studios. By accessing this website and purchasing from us, you agree to the following Terms & Conditions. If you do not agree, please do not use our site.


1. General Use

Dragonstone Studios provides creative goods, custom designs, and limited-run products. All content on this site — including images, designs, text, and branding — is the property of Dragonstone Studios and may not be copied, reproduced, or used without permission.

We reserve the right to update or change these terms at any time.


2. Products & Availability

Many of our products are limited-run, handmade, or custom-produced. Because of this:

  • Product availability may change without notice
  • Items may vary slightly in color, texture, or finish due to materials and craftsmanship
  • We reserve the right to discontinue items at any time

3. Pricing

All prices are listed in U.S. Dollars (USD). We reserve the right to adjust pricing without prior notice.

Dragonstone Studios is not responsible for pricing errors caused by technical issues. In such cases, we may cancel the order and issue a refund.


4. Orders

By placing an order, you confirm that:

  • Your billing and shipping information is accurate
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order for reasons including suspected fraud, product availability, or errors in listing.


5. Shipping

We currently ship only within the United States.

Processing times vary depending on whether items are in stock, limited-run, or custom. Estimated shipping times are not guaranteed and may be affected by carrier delays.

Dragonstone Studios is not responsible for delays once the package is in the carrier’s possession.


6. Incorrect Shipping Information

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

  • We cannot guarantee changes after an order is placed
  • Returned packages may require additional shipping fees

7. Returns & Refunds

We accept returns of unused, non-custom items within 14 days of delivery.

Items must be:

  • Unused
  • Undamaged
  • In original packaging

Custom, personalized, and one-of-a-kind items are non-refundable, except in cases of damage or error on our part.


8. Custom Orders

Custom and personalized items are made specifically for you.

By placing a custom order:

  • You agree to the provided design and specifications
  • Production timelines may vary
  • Cancellations are only possible before production begins

We do not recreate copyrighted or trademarked designs owned by others.


9. Damaged Items

If your order arrives damaged, contact us within 48 hours with photos of:

  • The item
  • The packaging

We will review and determine a replacement or refund.


10. Intellectual Property

All designs, artwork, product concepts, and branding are owned by Dragonstone Studios. Purchasing an item does not transfer ownership of design rights.

You may not reproduce or resell our designs.


11. Limitation of Liability

Dragonstone Studios is not liable for:

  • Indirect or incidental damages
  • Loss caused by shipping carriers
  • Misuse of products

Our liability is limited to the purchase price of the item.


12. Privacy

Your personal information is used only to process orders and provide customer service. We do not sell customer data.


13. Governing Law

These terms are governed by the laws of the United States.


14. Contact

For questions regarding these terms, contact:

Email: sales@dragonstonestudios.com

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