Last Updated: 02/14/2026
DragonStone Studios (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from DragonStoneStudios.com (the “Website”).
1. Information We Collect
When you visit our Website, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies and tracking data
- Pages viewed and interactions on the site
This information is referred to as Device Information.
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment details (processed securely by third-party providers)
- Email address
- Phone number
- Order history
This is referred to as Order Information.
We may also collect information you voluntarily provide through:
- Contact forms
- Product customization and personalization
- Email subscriptions
- Customer service inquiries
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Personalize and customize products
- Improve our Website and services
- Detect and prevent fraud or security issues
- Send updates, promotions, and marketing communications (only if you opt in)
3. Sharing Your Information
We only share your information when necessary to operate our business. This may include:
- Payment processors and financial services
- Shipping and fulfillment providers
- Email and marketing platforms
- Website hosting and security providers
- Analytics services to improve site performance
We do not sell, rent, or trade your personal information.
We may disclose information if required by law or to protect our rights and property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Enable shopping cart functionality
- Analyze website performance
- Improve user experience
- Support marketing and advertising
You can disable cookies in your browser settings, but some Website features may not function properly.
5. Email Marketing and Communications
If you subscribe to our email list or make a purchase, you may receive emails related to:
- Order confirmations and updates
- Product releases and promotions
- Company news and offers
You may unsubscribe at any time using the link in our emails.
6. Data Retention
We retain your Order Information for our records unless and until you request deletion, subject to legal and tax obligations.
7. Security
We take reasonable and appropriate steps to protect your personal information, including:
- Secure hosting and encryption
- Payment processing through trusted providers
- Limited internal access to sensitive data
However, no internet transmission is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access personal data we hold about you
- Request corrections
- Request deletion
- Opt out of marketing
- Restrict or object to processing
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from minors.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised date.
12. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, contact us at:
DragonStone Studios
Email: sales@dragonstonestudios.com
Location: Andover, New Hampshire, United States
By using our Website, you agree to the terms outlined in this Privacy Policy.
